Free Shipping
to all Provinces

No Lead Time
All in-stock bikes are ready to ship now

White Glove Delivery Available
with velofix Mobile Bike Shops

Free Shipping
to the lower 48

No Lead Time
All in-stock bikes are ready to ship now

White Glove Delivery Available
with velofix Mobile Bike Shops

Holiday Shipping Information: Purchase in-stock items by 12/9 @ 12pm PT to get your items by Christmas.*

Holiday Extended Return Policy:

Ebikes purchased between 11/1/22 - 12/24/22 have until 1/15/23 to initiate a return through our self-service platform or by contacting customer support. Note, the odometer must be below 10 miles for the ebike to be eligible for returns.

Accessories purchased between 11/1/22 - 12/24/22 have until 1/31 to initiate a return through our self-service platform or by contacting customer support.

See our full returns policy.

 

*Estimated arrival dates are never guaranteed. Weather delays & other unforeseen circumstances may impact delivery time.

Shipping Time

In-stock items typically ship from our warehouse within 4 business days* of payment confirmation. Delivery times will vary depending on where you live. Use our handy map to get a shipping estimate for your area!

 

Yukon Territory, Northwest Territories, and Nunavut: We are currently not shipping to these territories. For existing customers in these territories, please contact us directly at can-support@radpowerbikes.com for servicing options.

 

*Special circumstances such as high volume new product releases or restock days may create longer shipping time. If this is the case, we will clearly state on the product page and send a follow up reminder via email.

 

Shipping Method

Shipping is offered through FedEx and Purolator, which is free to all Provinces across Canada. Delivery zone restrictions exist witin the provinces we ship to. Once your bike ships, you'll receive an email with the tracking number so you can see when the estimated delivery time will be.

Please note:

  • All electric bike orders require a signature at time of delivery by the shipping provider.
  • Delivery dates are estimates and can be impacted by carrier delays, weather, supply constraints, high volume, and labor shortages.

Click to enlarge

Free Shipping
to all Provinces

Bikes delivered directly to your door, we cover the cost.

 

Yukon Territory, Northwest Territories, and Nunavut: We are currently not shipping to these territories. For existing customers in these states, please contact us directly at can-support@radpowerbikes.com for servicing options.

White Glove Delivery Available
with velofix Mobile Bike Shops

We have teamed up with velofix Mobile Bike Shops to offer you a new way to get riding. Those that live within an authorized service provider area (check your postal code below) can now get their new ebike professionally built and tuned from the comfort of their own home. Once your order is complete you will be given the option to sign up!

Enter your postal code to see if you're in a velofix service area!

Yes, velofix is available at this location!

Sorry, velofix is not yet available at this location.