Mobile Service

To meet the needs of our busy riders, we partner with ebike service professionals to offer on-demand ebike assembly & delivery and maintenance to customers in select regions.

Service at Your Doorstep

Too busy to swing by the bike shop for that much-needed tune-up? Don’t have the time to assemble your bike?

Relax! We got this.

Whatever’s keeping you from living your Raddest life, we’re here to help. With our convenient mobile service solutions, we can send a bike expert directly to your driveway.

Find out if we’re in your area by entering your zip code below.

Services

Assembly & Delivery

Order an ebike online and have it fully assembled, tuned, and delivered directly to your door by a professional bike mechanic.

Choose this shipping option at checkout and your mobile professional will reach out to coordinate dropoff shortly after receiving your order.

Shop electric bikes ⟶

Maintenance

Our friendly and knowledgeable mobile professionals bring a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, flat tire repair, and more.

Book a service appointment with velofix ⟶

To help reduce the spread of COVID-19, we take specific precautions to minimize the risk of transmission to our customers as well as our technicians.

Providers

Mobile services will vary based on your location.

Enter your zip code in the form below to see which provider is available in your area.

Preferred Service Provider

Check Your Zip Code

Find out if we’re in your area by entering your zip code below.

FAQ

What is Mobile Service?

Our mobile service solutions bring on-demand ebike maintenance directly to your doorstep. It’s like a bike shop on wheels!

Every mechanic is professionally trained and extremely knowledgeable about our entire ebike lineup, helping ensure that our community of ebike owners can enjoy the Rad experience -- even if they can’t visit our showrooms.

How much does mobile service cost?

Pricing varies based on your location and the service you select, contact us directly for pricing.

There is a minimum service charge of between $90-$129 depending on your location. This minimum charge does not apply to test rides, however. Those are free!

What services are available?

Our partner, velofix, provides the same services that you would find at a traditional full fare bike shop, including tune-ups, flat tire repair, and brake adjustments. velofix also supports new ebike assembly and ebike delivery to your home. Service pricing will vary depending on location.

Velofix’s full slate of services can be found here.

Contact

To contact velofix, visit their website here.