Advocate: someone who shares a referral link encouraging people to purchase an ebike.

Friend: an individual who receives a referral link from an Advocate.

-----

All referrals must be given at time of purchase. Referrals cannot be applied retroactively.

-----

Advocate

For an Advocate to qualify, they must:

1. Create an account on RadPowerBikes.ca
2. Be in good standing with Rad Power Bikes. This means that acts such as issuing a chargeback, being disrespectful, or any other behavior that would go against our Terms of Purchase will disqualify you.

 

• Referral rewards are emailed to qualifying Advocates shortly after the Friend's order has been fulfilled and the referral is verified as legitimate.
• Advocates will receive one referral reward per qualifying order. Referral rewards are not awarded based on the total number of electric bikes in a single order. (Ex. if a Friend places one order containing two electric bikes, the Advocate will receive one referral reward).

 

Friend

For a Friend to qualify for a referral discount on their order, they must:

1. Be a new customer, existing ebike owners do not qualify.
2. Purchase an electric bike either i) online at radpowerbikes.ca using the Advocate's referral link, ii) over the phone with a Rad Power Bikes Customer Experience team member, or iii) in-store at the Rad Power Bikes Vancouver showroom.
3. Not use any other active promotion, coupon code, or discount.
4. For phone orders, the Friend must provide the full name, email address, and original order number of the Advocate. This allow us to properly identify the Advocate in our customer database. If we are unable to definitively identify the Advocate in our customer database, the referral cannot be processed.

 

Rad Power Bikes encourages all of our ebike owners to share their experience with their friends, but in order to promote a healthy and positive community experience for all of our customers, we reserve the right to revoke the ability to participate in our Refer a Friend program at any time. Abuse, misuse, or any other negative behavior we see will result in disqualification.