Release Date: November 3, 2022

Release Number: 23-709

Recall Summary

Name of Product: RadWagon 4 Electric Cargo Bikes

Hazard:  The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.

Remedy: Repair

Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.

Consumer Contact: Rad Power Bikes toll-free at 844-406-2703 from 7 a.m. to 6 p.m. PT Monday through Sunday, email at RadFix@radpowerbikes.com or online at www.radpowerbikes.ca/pages/recall-radwagon4-tires or go to https://www.radpowerbikes.ca/ and click on “Recalls” at the top of the page for more information.

Recall Details

Units: About 29,300

Description: This recall involves Rad Power Bikes’s RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name “RADWAGON” is printed on the side of the upper downtube of the ebike frame and “RAD POWER BIKES” is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches.

Incidents/Injuries: The firm has received 137 reports of tires blowing out, deflating and separating from the sidewalls. There were eight injuries including five reports of road rash, cuts and/or bruises and one report of a broken wrist and one report of a broken arm.

Sold at: Rad Power Bikes stores nationwide and online at www.radpowerbikes.com from September 2020 through August 2022 for about $2,000 (RadWagon 4 ebike) and for about $40 (tire) sold separately.

Importer: Rad Power Bikes Inc., of Seattle, Washington  

Manufactured in: Thailand

Photos:

Recalled RadWagon 4 Electric Cargo Bike (Orange)

Recalled RadWagon 4 Electric Cargo Bike (Black)

Recalled RadWagon 4 Electric Cargo Bike (White)

If the rim strip is misaligned, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall.

If your tire is identified with a ribbed sidewall, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall.

Additional Information

For more information about the RadWagon 4 Rim Strip issue, click here

For more information about the RadWagon 4 Ribbed Tire issue, click here

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