Help Center

Assembly, Support, and Best Practices

Looking for support and best practices for your RadRover, RadMini, or RadWagon? Find it here!

RadRover Assembly, Support, and Best Practices

RadCity Assembly, Support, and Best Practices

RadMini Assembly, Support, and Best Practices

RadWagon Assembly, Support, and Best Practices

Tech Support

Questions about pedal assist? How to turn the headlight on? What to do if you need a replacement part? Damage from shipping? We've got all your answers!

Just send us an email to and we'll get back to you ASAP! Rather talk on the phone? Call support at (800) 939-0310 ext. 2


Every bike is covered under our manufacturer's one year all-inclusive warranty for the original owner against all manufacturing defects. Rad Power Bikes warrants this product, including all individual components against defects in material or workmanship. Click here to view our full warranty for details!

Assembly Videos, Manuals, and Installation

Lose your owner's manual? Need help assembling your new bike? Click here to view all product manuals and installation/assembly videos!

Refer a Friend Program

Want to get rewarded for telling your friends, family, coworkers, and neighbors about your ebike from Rad Power Bikes?! View our Refer A Friend Program here!

Register Your Bike

Want to register your bike? Click here!


Curious when you should expect your new bike to arrive? Check out this handy map for shipping estimates: